On-Site Computer Repair
in Jackson, TN
Jackson is the largest city Wade serves, and he schedules house calls here together on his Madison County days. Your computer stays on your desk, and so do you. The visit is $75 for the first hour, which covers the diagnosis, then $60 an hour. There is no travel fee in Henderson County or Madison County. Parts are quoted and approved before anything is ordered. You do not unplug, carry, or drive anything anywhere.
Ask Wade to come out
Your town and what is going on. He calls you back to set the day.
What Wade fixes at your house in Jackson, TN
Here is what a house call in Jackson, TN usually covers. If a $49 remote session will do the job, he says so before he drives out. The visit is for everything that needs a person in the room.
- A computer that will not turn on, boot, or stay on
- A slow or freezing PC that needs hands-on work
- A new computer that needs setting up, with the old files moved over
- Printers, routers, and Wi-Fi that have to be fixed in the room
- Virus pop-ups the remote session could not clear
- Laptop and desktop hardware problems, with parts quoted and approved first
- Photos and documents backed up before the old computer dies
- Smart TVs and other devices that will not connect
- A home office or small shop where the computers are slowing the work
Serving Jackson
Those days also cover Denmark, Pinson, and Beech Bluff, with no travel fee. You do not drive to a shop in town, and you do not make a second trip to pick the computer up.
Towns on this route
Straight pricing
- $75 — In-home visit, first hour (one-hour minimum). It covers the diagnosis.
- $60/hr — Each hour after the first. Parts are quoted and approved before anything is ordered.
- $0 travel — Henderson County and Madison County. Farther towns are quoted before Wade drives.
- $125/hr — Small-business on-site support in the Lexington and Jackson area.
- $49 — Remote session instead, when the problem does not need a visit. No fix, no fee.
How a house call works
1
Call or leave your number
Say what is wrong and what town you are in. Texting a photo of the problem works too.
2
He names the day and the price
He tells you if it needs a visit or if the $49 remote session will do. For a visit, you hear the day and the price first.
3
He comes to you
He works at your kitchen table or desk, explains what he did, and leaves your computer right where it was. Nothing to carry, nothing to pick up.
On-site computer repair in Jackson, TN — questions
Will a tech come to my house in Jackson, TN?
Yes. Wade comes to homes and small offices in Jackson, TN and across Madison County, including Denmark, Pinson, and Beech Bluff. He tells you the day and the price before he drives over.
How much does an in-home computer repair visit cost in Jackson, TN?
An in-home visit in Jackson is $75 for the first hour, which covers the diagnosis, then $60 an hour. There is no travel fee in Madison County. Parts are quoted and approved before anything is ordered. If a $49 remote session will do it, he says so first.
Do I have to drop my computer off or pick it up?
No. Wade comes to you, works on the computer where it sits, and leaves it there. Drop-off in Lexington is available by appointment if you would rather, but most people prefer to stay home.
What if it can be fixed without a visit?
Many software problems can. Wade tells you up front if a $49 remote session will do it, and if he cannot fix a remote session you do not pay. A computer that will not turn on, a printer or router that has to be fixed in the room, and anything else that needs hands on it is what the visit is for.
Is there a travel fee in Jackson, TN?
No. Jackson and the rest of Madison County are inside the no-travel-fee area. Towns farther out are quoted before he drives.
Same service, other areas
Related help
Or leave your number at the top of the page. Wade calls back the same day.