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Technology Should Work For You, Not Against You

Too many people feel embarrassed to ask basic computer questions. They don't want to feel judged or talked down to. That stops here.

At PC Help Hero, we believe everyone deserves to feel confident with technology. Whether you've never used a computer in your life, or you just need to learn one specific thing — we meet you exactly where you are.

Our Promise

"No question is too basic. No pace is too slow. We'll go as fast or as slow as you need — and we'll never make you feel bad for not knowing something."

— Wade, PC Help Hero

In Your Home

Learn on your own computer, in your own space.

Or Remotely

Remote lessons available — no travel needed.

Your Schedule

Morning, afternoon, or evenings by appointment.

Repeat Anything

Go over it as many times as you need.

What Would You Like to Learn?

We can teach you just about anything related to technology. Here are some of the most popular topics:

Email Basics

Writing, sending, receiving, and organizing emails. Attaching photos, creating folders, and staying on top of your inbox.

Video Calls

Call family and friends face-to-face using FaceTime, Zoom, or Facebook Video. See your grandchildren no matter where they live.

Online Safety

Recognize scam emails and phone calls. Shop safely. Protect your accounts. Feel confident and safe every time you go online.

Smartphones

iPhone or Android — apps, settings, photos, texting, calls, voicemail. We'll help you get the most out of your phone.

Tablets & iPads

Learn to use your iPad or Android tablet for reading, video calls, games, news, and staying connected with family.

Windows Basics

Finding your files, using the start menu, desktop shortcuts, printing, and basic Windows settings.

Online Shopping

Shop safely on Amazon, order groceries, and find great deals — without worrying about scams.

Photos & Videos

Organize your photos, share them with family, back them up to the cloud, and learn to make slideshows.

Social Media

Facebook, Instagram — connect with friends and family, see photos of grandkids, and share your life safely.

Calendars & Reminders

Never miss an appointment — use your computer or phone to keep track of your schedule automatically.

Entertainment

Netflix, YouTube, Spotify, Pandora — we set it up and show you how to enjoy music, movies, and TV on any device.

Word & Documents

Create letters, print documents, and work with Word files. Great for writing, keeping records, or any home projects.

Don't see your topic? Just ask — we probably teach it!

Simple, Affordable Tutoring Rates

Lessons are teaching time — learning email, your phone, video calls, online safety. If something is actually broken, that's a $49 repair session instead, and Wade will tell you which one you need.

Single Lesson

One lesson, any topic. Great for one-time questions or trying it out.

$45 per hour
1 hour, remote or in person
Any topic you choose
Written recap of what you learned
+$15 travel outside Lexington city limits
Book a Lesson

Monthly Lessons

Ongoing learning — 4 lessons every month, remote or in Lexington.

$149 per month
4 one-hour lessons per month
Remote, or in person in Lexington
Quick questions by phone between lessons (business hours)
Lessons don't roll over
+$15 travel per visit outside Lexington
Get Started

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Ready for help? We make it easy.

No tech knowledge needed. We're friendly, patient, and we speak plain English.