Meet Wade
A West Tennessee tech expert who genuinely loves helping people — especially those who feel lost with technology.
Wade
PC Help Hero
Lexington, TN
Why I Started PC Help Hero
I've been passionate about computers and technology since I was a kid. But what I love even more than technology itself is helping people — especially people who feel frustrated, confused, or even intimidated by it.
I saw too many people — family members, neighbors, folks in our community — getting ripped off by fly-by-night computer shops, overcharged by big companies, or left feeling dumb by technicians who spoke in jargon instead of plain English. That wasn't right.
So I started PC Help Hero right here in Lexington, Tennessee. My goal was simple: give everyone in West Tennessee access to honest, affordable, friendly computer help — regardless of their technical knowledge or budget.
Whether you're 8 or 88, whether you use your computer every day or just for email, you deserve tech help that treats you with respect.
Two Things I've Actually Built for Local Businesses
Anyone can say "friendly and reliable." Here's work you can click on and check yourself.
FNF Auto Spa — Jackson & Lexington, TN
A mobile detailing business that was taking bookings by text and losing track of them. I built fnfautospa.com with online booking, deposit payments, and a back-office where the owner sees every job, customer and payment in one place — no more scrolling through texts. I also host and maintain it.
What this says about business IT: I build and run the systems behind a business, not just fix the laptop on the desk.
High Standards — Clothing Brand Store
A full online store at hghstndrds.com: product catalog, secure card checkout, order management and customer accounts, on hosting I manage. Payments, SSL, backups and updates are the same things I look after for every business client.
See all five sites and what each one does on the web design page.
Home-user repairs are private, so you won't see customer stories here. You will see what customers say on Google.
My Commitments to You
Plain English, Always
I will never use confusing tech terms without explaining them first. Your questions are always welcome, no matter how basic they seem.
Fair, Honest Pricing
What I quote is what you pay. No hidden fees, no surprise charges, no pressure to buy services you don't need.
Your Privacy Matters
I treat your personal information with complete respect. For one-time sessions I keep no access to your computer afterward. Ongoing monitoring only happens on a Care plan you've agreed to in writing.
Genuine Care
I actually care about your well-being — not just your computer. If something doesn't seem right, I'll tell you, even if it means less money for me.
Community First
Lexington, TN is my home. I'm here for the long haul — not a franchise, not a call center. A real local person you can count on.
Always Learning
Technology changes fast. I stay current so you don't have to worry — you can trust that I know the latest threats, fixes, and best practices.
Experience You Can Trust
Over 10 years of hands-on IT experience — from home users to small businesses, hardware to software, basic troubleshooting to cybersecurity.
10+
Years of Experience
Local
Based in Lexington, TN
1
Person — you always talk to Wade
100%
Satisfaction Guarantee
Ready to Work Together?
Give me a call or send a message. I promise — no jargon, no judgment, just friendly help.